Ashok Jaipal
Product Manager & Entrepreneur
Driving innovation in FinTech, HealthTech, and HRTech with data-driven solutions and proven track record of scaling products from 0 to millions in GMV
About Me
Passionate Product Manager with 3+ years of experience driving growth and innovation across FinTech, HealthTech, and HRTech domains. Proven track record of scaling products from 0 to millions in GMV, leading cross-functional teams of 15+ members, and delivering exceptional user experiences that drive business impact.
Founded and scaled multiple startups with innovative solutions that drive business growth and user satisfaction across different industries
Extensive experience in product management, driving growth and innovation across FinTech, HealthTech, and HRTech domains
Specialized in building products from scratch, taking ideas from conception to successful market launch with measurable impact
Professional Journey
A journey of building impactful products and driving business growth across diverse industries
Owned the product roadmap and defined go-to-market strategies for new card features, balancing customer needs with portfolio goals for usage and profitability
Orchestrated end-to-end product initiatives, tripling credit card topline by optimizing user funnels and deepening issuer partnerships
Drove 5x new customer acquisition by launching targeted journeys, revamping landing pages, and scaling high-impact growth channels
Collaborated cross-functionally with engineering, design, and marketing to deliver seamless onboarding and adoption experiences
Leveraged data analytics to prioritize features, validate hypotheses, and drive clarity in product roadmap decisions
Enabled rapid iteration by integrating user feedback, resulting in measurable improvements to product adoption and engagement
Built UPI Autopay infrastructure from scratch, improving automated repayment success (eNach DPD0 rates from 87% → 93%) and attempt rates (65% → 79%)
Launched welUp (www.welup.in), a new healthcare benefits platform: led end-to-end development of iOS/Android apps and employer dashboard
Acted as the primary product liaison between external partners (NBFCs, Banks) and internal teams (Engineering, Credit, Operations) to ensure successful integration and drive mutual growth
Designed and scaled a merchant dashboard (0 → 3,000+ MAUs) for managing disbursals, payouts, and transactions—became the primary partner interface
Onboarded NBFCs (LiquiLoans, Finzy), boosting disbursal GMV from ₹60 Cr → ₹250 Cr and average ticket size by 80% (₹25K → ₹45K)
Integrated with HDFC, ICICI, and IDFC First Bank for pre-approved loan journeys; enabled ₹15L/day disbursals per partner
Reduced KYC drop-offs by 25% (40% → 30%) via cKYC integration and real-time KYC APIs
Led development of in-house Loan Origination System (LOS) and Loan Management System (LMS) to streamline credit workflows and ensure regulatory compliance
Enhanced Credit Risk Engine by adding parameters like cash flow analysis and bank trends—resulting in a 10% higher approval rate while maintaining <3% NPAs
Automated partner payout operations, cutting processing time by 50% (2 days → 1 day) and reducing manual errors
Owned development of Claims Management, Admin Panel, and Referral Dashboard, streamlining complex workflows for B2B users
Engineered a scalable new Admin Panel for claims processing, which automated internal workflows and reduced the manual effort required per claim by 40%, improving operational efficiency
Revamped UI/UX and resolved critical bugs, elevating Google Play rating by 31% and enhancing user satisfaction
Coordinated with engineering and design to deliver scalable, user-centric product modules under tight deadlines
Utilized structured problem-solving to prioritize features and drive clarity in trade-offs for system enhancements
Founded and scaled HRTech startup, defining product vision and leading cross-functional teams to deliver project-based learning platform
Drove end-to-end product development, integrating feedback from 1000+ users to iterate and enhance platform features
Secured partnerships with educational institutions, expanding user base and driving platform adoption across multiple regions
Owned the complete business P&L and defined the go-to-market strategy, successfully launching the platform and driving user acquisition from 0 to over 1,000 active users
Led fundraising initiatives and managed all investor relations, aligning the product roadmap with strategic business goals
Built the MVP for an Expense Management product, defining core workflows and collaborating with engineering to deliver a functional prototype
Conducted competitive analysis on leading corporate card and expense management platforms to identify key market gaps and inform the MVP's core value proposition
Integrated a User Digital Adoption Platform (DAP) to guide users through key product flows, improving onboarding and reducing support queries
Analyzed product usage data for a 10,000+ user base using SQL and analytics tools, delivering insights that shaped roadmap decisions
Utilized product analytics tools such as Clevertap and Mixpanel to deliver data-driven insights and actionable recommendations
Conducted user segmentation and analyzed user journeys, behaviors, and events to pinpoint opportunities for product enhancement and growth
Collaborated with cross-functional teams to define key user metrics and flows, guiding product development decisions
Received PPO from the company to join as APM after successful completion of internship
Skills & Expertise
A comprehensive toolkit for building and scaling successful products
Key Projects
Impactful projects that demonstrate technical expertise and business acumen
Built comprehensive payment infrastructure improving eNach success rates by 6%
End-to-end healthcare platform with iOS/Android apps and web dashboard
Automated claims processing system reducing manual effort by 40%
Education
Relevant Coursework: Data Analytics, Supply Chain Management, Lean Management, Product Lifecycle Management, Operations Research, Quality Control
Achievements & Recognition
Milestones that reflect dedication, leadership, and commitment to excellence
Product Growth Champion
Achieved 317% GMV growth at SaveIN, scaling from ₹60 Cr to ₹250 Cr
Technical Innovation Leader
Built UPI Autopay infrastructure improving success rates by 6%
Customer Acquisition Expert
Drove 5x new customer acquisition through targeted strategies
Startup Founder
Founded and scaled Virtuera to 1000+ active users
Academic Excellence
District merit list in 10th class, NIT Trichy graduate with 8.0 GPA
Global Leadership
AIESEC Global Volunteer in Sri Lanka, Inter-NIT Cricket Champion